NOL Card Balance Check Online 2025 – RTA Dubai Website

Enter NOL Card ID

Untitled design 6 1

The NOL card is essential for using Dubai’s public transport system, including the metro, trams, buses, and even water taxis. Keeping track of your NOL card balance is critical to ensure smooth travel without interruptions. In 2025, Dubai’s Roads and Transport Authority (RTA) offers several ways to check your balance—both online and offline.

This guide will walk you through every method available to check your NOL card balance, recharge options, and other related services. Let’s explore each in detail.

What Is a NOL Card?

The NOL card is a rechargeable smart card used for accessing public transport services in Dubai. It makes commuting easy and cashless while offering convenient payment options.

NOL Card FeaturesDetails
Payment for Public TransportMetro, buses, trams, and water taxis
Retail PurchasesAccepted at select stores
Parking PaymentsPay for parking in designated zones
Multiple Card TypesSilver, Gold, Blue (Personalized), Red

Whether you’re a resident or tourist, the NOL card simplifies traveling across Dubai.

How to Check NOL Card Balance Online

Checking your NOL card balance online is one of the easiest and most efficient methods. Here’s how you can do it using the RTA website:

Steps to Check NOL Card Balance on RTA Website

Step 1 :

Visit the RTA Website

Open a web browser and navigate to the official RTA Dubai website.

Untitled design 1 1


Step 2 :

Untitled design 2 1

Locate the “Check NOL Balance” Option

 On the homepage, find the “Public Transport” section and click on the “Check NOL Balance” button.


Step 3 :

Enter Your NOL Card ID

Type the 14-digit NOL card ID found on the back of your card into the designated field.

Untitled design 3


Step 4 :

Untitled design 2 1

Hit the “Search” Button

 Click on “Search” to view your current NOL card balance.


Step 4 :

Check Your Balance

 The website will display your balance, pending credit, and card expiration date.

Checking NOL Card Balance via SMS

For those who prefer mobile-based services, checking your NOL card balance via SMS is simple:

Steps to Check Balance via SMS

FeatureDetails
SMS Number511
Required Information14-digit NOL card ID
BenefitsQuick, no internet required

Using Metro Stations to Check Your Balance

Every metro station in Dubai is equipped with self-service kiosks that allow you to check your NOL card balance.

Steps to Check Balance at Metro Stations

step 1: Find a Kiosk

Look for ticket vending machines or balance-checking kiosks at metro stations.

step 2: Tap Your NOL Card

Place your card on the designated reader.

step 3: View the Balance

The screen will display your current balance instantly.

step 4: Top-Up if Needed

You can use the same machine to add funds to your card.

Advantages of Metro KiosksDetails
Quick and EasyImmediate access to balance information
Recharge AvailableAdd funds on the spot
No Internet RequiredCompletely offline

Checking NOL Card Transaction History

To track your travel expenses and monitor top-ups, it’s useful to check your NOL card’s transaction history.

Steps to Check Transaction History on RTA Website

step 1: Visit the NOL Card Transaction History Page

Go to the dedicated transaction history page on the RTA website.

step 2: Enter NOL Tag ID

Input your 14-digit tag ID and complete the human verification.

step 3: View History

Click “Next” to view a detailed list of all transactions, including dates, amounts, and locations.

Checking NOL Card Balance Using the RTA App

The RTA Dubai mobile app provides another convenient way to check your NOL card balance and history.

Steps to Use the RTA App

step 1: Download the App

 Install the RTA Dubai app from your device’s app store (iOS or Android).

Step 2: Log In

Open the app and log in with your credentials. If you’re a new user, register with your NOL card details.

step 3: Navigate to “My Account”

Locate the “My Account” section to view balance and transaction options.

step 4: Check Balance and History

 Select the appropriate tab to see your current balance or transaction history.

RTA App FeaturesDetails
Balance InquiryCheck real-time balance
Transaction HistoryDetailed breakdown of trips and top-ups
Mobile-FriendlyEasy to use on smartphones

NOL Card Balance Check with Card Number

If you prefer using your card number to check your balance, you can do this easily through the RTA website.

Steps for Balance Check Using Card Number

Step 1: Visit the RTA Website

 Navigate to the NOL balance check page.

Step 1: Enter the Card ID

Input the 14-digit ID printed on the back of your card.

Step 1: Click “Search”

Submit your details to view your balance.

Methods to Recharge Your NOL Card

Recharging your NOL card is as easy as checking its balance. Here’s how you can do it:

MethodDetails
Online RechargeUse the RTA website or app to top up funds
Metro Station KiosksRecharge instantly at self-service kiosks
SMS RechargeAvailable for registered users
Retail OutletsRecharge at authorized stores

Why Is NOL Card Balance Tracking Important?

Monitoring your NOL card balance ensures hassle-free travel and prevents unexpected disruptions during your commute. It also helps you budget your travel expenses more effectively.

Benefits of Using a NOL Card

NOL cards are more than just payment tools for public transportation—they offer several advantages that make life easier in Dubai. Let’s break down the key benefits:

Convenience

convenience

One Card for Everything: Use the same card for metro rides, buses, trams, and even water buses.

Contactless Payment: No need to carry cash or coins.

Cost-Effective

profit

Discounted Fares: NOL cards provide lower travel rates compared to buying single-use tickets.

No Hidden Charges: Your balance only decreases for travel or parking expenses.

Accessibility

remote access

Available Everywhere: Cards can be purchased and recharged at metro stations, kiosks, retail outlets, and online.

Multiple Card Types: Options for students, seniors, and frequent travelers cater to various needs.

Flexibility

agile

Recharge Options: From online top-ups to vending machines, users have multiple ways to keep their balance up-to-date.

Wide Usability: Beyond transportation, use the card for parking fees and small purchases.

Environment-Friendly

sustainable

Switching to a reusable NOL card reduces the waste generated by paper tickets.

Types of NOL Cards

Dubai’s Roads and Transport Authority (RTA) offers several types of NOL cards to suit the diverse needs of its residents and visitors.

Card TypeCostFeaturesBest For
Silver CardAED 25Preloaded with AED 19 balance, multipurpose useEveryday commuters
Gold CardAED 25Access to Gold Class cabinsLuxury travel
Blue CardBlue CardAED 70Personalized, secure, replaceableLong-term residents
Red TicketAED 2 (per use)Rechargeable for up to 10 journeysTourists or infrequent users

Troubleshooting NOL Card Issues

Sometimes, users may face challenges with their NOL cards, such as incorrect balance displays or transaction errors. Here’s how to address common problems:

 Insufficient Balance

  • Check your balance before travel using one of the methods listed above.
  • Top up your card at a metro station or online.

Unsuccessful Transactions

  • Ensure your card has sufficient funds.
  • If the issue persists, contact RTA customer service.

Damaged Card

  • Visit an RTA Customer Service Center to replace a damaged card.
  • Replacement fees may apply for personalized cards.

Lost or Stolen Cards

  • Report the issue immediately for personalized cards like the Blue NOL Card.
  • Unauthorized balances or pending credits may not be recoverable for unregistered cards.

Pending Credit Activation

  • Use your card at a metro gate, bus stop top-up machine, or parking meter to activate pending credits.

Advanced Features of the NOL Card

NOL cards aren’t just for travel—they come with advanced features that enhance their usability.

Parking Payments

Retail Payments

Virtual NOL Cards

Integration with RTA Services

FAQs About NOL Cards

Insert your NOL card into any parking machine or ticketing kiosk. It will display the card’s expiration status.

Yes, you can recharge your NOL card online via the RTA website or app.

Regular Card: AED 2
Silver Card: AED 25 (with AED 19 preloaded balance)